What you’ll do
In our stores, you won’t just work the tills and stock the shelves. Here at WHSmith, it’s all about the customer. That means being helpful, listening and talking to them, no matter how busy you are. In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants. That means product knowledge is very important too. Naturally you’ll need to be proactive, to keep the store well stocked and tidy even when it’s busy.
What’s in it for you
Join WHSmith as a Sales Assistant and you can expect a warm welcome from your team, plus the chance to launch a whole new career! With stores UK-wide there are plenty of opportunities to move around. We’ll also give you lots of training to develop the skills you need to fulfil your potential! Plus, we’ll reward you with some fantastic flexible benefits, including up to 50% discount in our High Street stores, and access to a range of discounts with other retailers. As well as flexible working, childcare vouchers, a pension and much more!
Who we’re looking for
Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who have a real desire to learn and to make our customers happy! You’ll need to be a great listener, good to talk to and naturally helpful. The rest will come. And if you want to get on, we’ll positively encourage you. As a Sales Assistant, there’s nothing stopping you becoming a future Store Manager or working in one of our Head Offices!
About us
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe. We’re continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go!
