Business Analyst – Contact Centre – Insurance – Agile
An established global insurance client is looking for a Business Analyst with experience gained within the Contact Centre SME space to support the Workstream Lead across a number of Pillar 2 activities in driving their Retail Transformation programme.
They operate on a flexible working pattern which is mostly home based with ad hoc travel to their London office which is currently once a quarter. This travel is expensed by the company. If you do prefer to visit an office more regularly they have many offices dotted across the UK which you can utilise for workspace.
This is a Fixed Term contract until 31st December 2026.
What you will have:
- Proven experience of working on large scale programmes within financial services.
- Experience working on Contact Centre initiatives or similar projects
- Experience with understanding and translating complex business requirements.
- Knowledge of Agile ways of working preferable.
- Exceptional networking and senior stakeholder management skills. Comfortable to challenge senior stakeholders across multiple functions.
As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.
What do you get in return?
Strong rewards package and an opportunity to work for an organisation whose ambition is to become one of the most inspiring companies to work for, as such they’re committed to supporting employee needs, providing meaningful career development and celebrating differences. They understand that everyone has individual work and home life responsibilities, therefore are happy to discuss flexible working arrangements for this role, should this be a requirement for you.
How to apply:
Please apply through this advert sharing your latest CV highlighting any relevant experience. If you are successful you will be contacted within the next 48 hours.
