Business Analyst

Business Consulting:

· Carry out business analysis engagements with Customers including, but not limited to, process mapping, data mapping and return on investment assessments

· Meeting with customer domain experts to understand their specific workflow and business challenges and requirements using templates and tools such as process mapping applications

· Providing relevant advice and recommendations by day-to-day communication with the customers and service delivery partners

· Maintain current awareness of industry best practices in Business Analysis, process, technology, and standards

· Maintain and develop a working knowledge of technologies required for the successful delivery of Customer projects and responsible timely delivery of quality project deliverables

· Responsible for ensuring their time spent on billable customer projects is accurate and updated at the end of each working day

· Continually assess the project delivery to ensure it is successful not only in terms of a Statement of Work, but in terms of meeting the customer expectations and business goals

· Helping Sugama to Secure New Projects

· Review of customer RFPs and contributing to RFP responses

· Represent Sugama Technologies at marketing events and advocate the use of our services through proactive discussion, presentation, and engagement with customers

· Develop best practices and processes both internally and with partners. Adhere to these practices and strive to continually improve them

· Contributing to the creation and development of Sugama Technologies offerings, such as identifying new service propositions

Skills:

a. Demonstrate experience as a Project Associate/Manager/Consultant

b. Previous experience with working in medium to large scale implementations

Qualifications:

• (Mandatory) 2:1 Degree educated in Computer, Science or Technology related degree
• (Highly preferable) Project Management/Business Analyst Certification

Job Types: Full-time, Permanent

Salary: From £30,000.00 per year

Benefits:

• Casual dress
• Company events
• Flexitime

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Aylesbury, Buckinghamshire: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (required)

Experience:

• Business analysis: 5 years (required)

Willingness to travel:

• 25% (required)

Work Location: One location

Reference ID: 002
Expected start date: 20/03/2026