Assistant Scheme Manager Oxford
40 Hours Per Week
The Assistant Scheme Manager will report to the Scheme Manager and assist them in all aspects of running the scheme.
Main Duties:
· Office administration
- Assist the Scheme Manager in all aspects of office administration including responding to email, telephone, and face to face enquiries.
- Producing rotas for the various other teams including security and housekeeping
- Develop and update office documents as necessary
- Manage staff holidays and sickness logs
- Update and complete financial records such as petty cash, expenses, and bank reconciliations
- Follow the credit control procedure for students in rent arrears
· Customer Care and Pastoral Support
- provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy
- organising social events with student input
- Monitor and update all social media streams regularly
· Business Development
- Arranging and performing sales viewings for prospective customers
- Promoting the business at University open days
- Utilising online materials and social media to promote the brand
- Developing and implementing new marketing strategies
· Facilities Management Support
- Log and inform facilities team of maintenance issues
- Liaise with contractors for maintenance issues unable to be dealt with in house
- Advising students or works to be carried out and access to rooms being required
- Ensuring servicing and maintenance records are kept up to date
· Other Duties
- Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends
- Perform and document regular inspections of student flats
- Assist with summer deep clean and maintenance works programme of works
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year
Benefits:
- Company pension
- Free parking
- Gym membership
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Oxford, Oxfordshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
