Italian Speaking Customer Advisor
Role Overview & Responsibilities
- Great company culture
- Competitive salary
About Our Client
This client is a leading provider of business to business physical, digital and virtual card payment solutions. They are looking for an Italian Speaking Customer Advisor to join their Manchester team on a 12 month basis.
Job Description
Duties of an Italian Speaking Customer Advisor will include:
- Advise Sales of customers commercial queries
- Investigate transaction declines & velocity queries
- Log all queries and action on Logging Tool
- Chargebacks, Copy Invoice Requests, Transaction Queries
- Produce Copy Invoices on request
- Answer phone calls with set criteria and within parameters set out by the Company
- Updating information on CRM systems
- Ad-hoc duties as and when required
The Successful Applicant
To be successful in this role:
- Previous experience in similar Customer Service role
- Excellent communication skills (written and verbal)
- Build a powerful sense of ownership and teamwork
- Establish and maintain co-operative and effective working relationships
- Self-motivated, organised and can work on own initiative
- Taking "ownership" of problems
What's on Offer
In return, our client can offer:
- 12 month contract
- Great work environment
- Employee discount
- Life insurance
- Private medical insurance
- Wellness programme
- Work from home once training is completed
🛡️ NovaJobs Editorial Quality & Trust Assurance
This job listing for Italian Speaking Customer Advisor at Page Personnel was indexed, structured, and verified by the NovaJobs Career Intelligence Desk. All compensation estimates and job descriptions are reviewed to ensure compliance with equal employment standards in the United Kingdom (Equality Act 2010).
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